Terms & Conditions

1. Acceptance of Terms

By accessing or using https://vivakorn.com/ operated by VIVAKORN Learning Hub, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our Website or Services.

These Terms constitute a legally binding agreement between you and VIVAKORN Learning Hub.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old or the age of majority in your jurisdiction.
• Have the legal capacity to enter into a binding contract.
• Not be barred from using our Services under any applicable law.
• Provide accurate, current, and complete information during registration and checkout.

3. User Accounts

You agree to:

• Provide accurate and up-to-date information.
• Maintain the security and confidentiality of your login credentials.
• Promptly notify us of any unauthorized access or security breach.
• Accept full responsibility for all activity under your account.
• Not share your account with others — accounts are personal and non-transferable.

4. Products & Services

VIVAKORN Learning Hub offers the following categories:

• E-Books: Digital reading materials via online reader or downloadable PDF/EPUB.
• Video Courses: On-demand video lessons accessible after purchase.
• Live Academy: Instructor-led live training sessions.
• Digital Products: Templates, forms, tools, and downloadable assets.
• Physical Products: Printed books and merchandise.
• Combo / Bundles: Multiple products at discounted price.

5. Pricing & Payment

All prices are displayed in Indian Rupees (INR) unless stated otherwise.

Payment Methods

We accept payments through secure PCI-DSS compliant gateways: Razorpay, Cashfree, Stripe, PayPal.

• Credit/Debit cards (Visa, Mastercard, RuPay, Amex)
• UPI (GPay, PhonePe, Paytm, BHIM)
• Net banking
• Wallets

Order Confirmation

An order is confirmed once payment is successfully processed.

6. Delivery & Access

• Digital Products: Delivered instantly after successful payment via online reader access, course portal, or download links.
• Live Academy: Conducted on scheduled dates. Batch details and meeting links shared with enrolled students.
• Physical Products: Shipped to the address provided at checkout. Estimated delivery: 3–5 business days within India.

7. License & Usage Rights

Personal License: When you purchase a digital product, you receive a limited, non-exclusive, non-transferable, personal-use license.

You may

• Access the product for personal learning.
• View the content on your personal devices.

You may NOT

• Copy, reproduce, redistribute, or resell the product.
• Share your login credentials with others.
• Remove, obscure, or alter any copyright notices.
• Use the content for commercial purposes.
• Upload the content to any file-sharing platform.

8. User Content & Intellectual Property

If you submit content (reviews, comments, feedback), you:

• Confirm you own the content or have the right to share it.
• Grant us a worldwide, royalty-free license to use, display, and distribute your content.
• Confirm the content does not violate third-party rights.

Our Intellectual Property: Website, logo, design, code, and all content are owned by VIVAKORN Learning Hub.

9. Prohibited Conduct

You agree not to:

• Violate any applicable law, regulation, or third-party right.
• Use the Website for fraudulent or illegal activity.
• Attempt to gain unauthorized access to our systems.
• Upload viruses, malware, or harmful code.
• Scrape, crawl, or use automated tools to extract data.
• Impersonate another person or entity.
• Interfere with proper functioning of our Services.
• Harass, abuse, or threaten other users.

10. Disclaimer

Our Services are provided on an "as-is" and "as-available" basis. We make no warranties regarding:

• Accuracy, completeness, or reliability of content.
• Uninterrupted or error-free operation.
• Results from using our products.
• Fitness for a particular purpose.

Educational content is for informational purposes only and does not constitute professional advice.

11. Limitation of Liability

To the maximum extent permitted by law, VIVAKORN Learning Hub shall not be liable for:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, data, or business opportunities.
• Damages from third-party products or services.

Our total liability shall not exceed the amount you paid for the specific product in dispute within the preceding 6 months.

12. Indemnification

You agree to indemnify, defend, and hold harmless VIVAKORN Learning Hub, its directors, employees, and partners from any claims, damages, losses, or expenses arising from:

• Your use of our Services.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Content you submit to our Website.

13. Account Termination

We reserve the right to suspend or terminate your account at any time, without prior notice, if:

• You breach these Terms or applicable laws.
• We detect fraudulent or abusive activity.
• Required by legal or regulatory authorities.
• We decide to discontinue the Service.

You may also terminate your account anytime by emailing support@vivakorn.com.

14. Force Majeure

We shall not be held liable for any failure or delay in performance due to events beyond our reasonable control:

• Natural disasters, pandemics, or government actions.
• Internet outages, cyber attacks, or hosting failures.
• Strikes, war, terrorism, or civil unrest.
• Failure of third-party service providers.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of Maharashtra, India and applicable Indian laws.

Dispute Resolution

1. Amicable Resolution: Attempt to resolve through good-faith negotiation for at least 30 days.
2. Mediation: If negotiation fails, refer to mediation in Maharashtra, India.
3. Jurisdiction: Any unresolved dispute shall be subject to exclusive jurisdiction of courts in Maharashtra, India.

16. Contact Information

For questions about these Terms & Conditions:

• Company: VIVAKORN Learning Hub
• Address: VIVAKORN Learning Hub

India

• Email: support@vivakorn.com
• Phone: +91-9270424701
• Business Hours: Mon–Sat: 9:00 AM – 6:00 PM